FAQS
Frequently Asked Questions
GENERAL QUESTIONS
So, what makes our vapes stand out as ‘premium quality’? Well, it’s like this: imagine your regular vape, right? Ours, kicks it up a notch!
First off, we’re talking top-notch materials – think stainless steel, ceramic, and glass. None of that run-of-the-mill stuff here! Plus, we’ve got the cool tech jazz – temperature control, variable wattage… all the fancy features!
But wait, there’s more! Our vapes aren’t just churned out on a production line. Nope, they’re handmade by pros who really know their stuff. That means each one gets special TLC, making sure every detail is spot on
Now, let’s talk about the other guys. Those normal vapes? Cheaper materials, simpler designs, and often mass-produced. Not exactly what you’d call ‘extraordinary,’ right?
At the end of the day, it’s all about what floats your boat. Some folks dig the top-tier quality and craft that comes with our vapes. Others are cool with something simpler and easy on the wallet.
So, premium or normal vape? It’s your call, buddy!
Ever wondered why we’re called Nicotine 5? Well, here’s the scoop: We’ve got these killer e-juices in 2% and 5% nicotine, and guess what? Our peeps are all about that 5% life! So, boom—Nicotine 5 it is!
Alright, age check! In Canada, the legal age for vaping stuff varies by province. But hey, to keep things on the up and up, we’re rolling with 19 and up for all our awesome Canucks
Heck yeah, you can! Just hit us up by sending us an email and we’ll sort you out. Quick heads-up, though: shipping’s not part of the freebie deal. Still, we’ve got you covered to get a taste of what we’re bringing to the table!
Product questions
Alright, so here’s the deal: Vaping’s kinda like a safer alternative to smoking, but it’s not risk-free. The mist you inhale might have some not-so-great stuff like nicotine, metals, and other chemicals. Some folks even had issues with their lungs, but that mostly happened with low-quality vapes. Now, our babies are born and raised in the hand of vape professionals, and we make sure they’re squeaky clean, free from any junk that could mess you up!
Yup, every single one’s got a punchy 5% Nicotine kick, way stronger than those 2% ones you find at other joints. But if you are looking for amazing quality and freaky great designs but in 2% nicotine, we got you covered as well.
Yep, they’re disposable champs and you can recharge ’em with a USB-C cord too!
Absolutely! Plug ’em in with any USB-C plug for a juice boost.
Nah, sorry pal, these vapes are meant to be used as-is, no DIY mix and match
You betcha! Each one’s loaded up with top-notch 2% or 5% vape juice, ready to rock right outta the box!
Our vapes are puff machines, giving you anywhere from 5000 to 16000 puffs. Figure a 5000 will keep you rolling for about a week if you’re really going at it, while a 16000 should have your back for a solid 3-4 weeks.
Shipping & Deliveries
We currently accept Interac E-Transfer (EMT) but working on offering you other payment options in the near future.
Yes! We’re a Canadian company and we only offer FREE shipping within Canada
Yes! All orders over $75 get FREE Canada Post xpress shipping service
After your order is processed, we’ll send you a unique tracking number.
Usually, it’s about 2-3 business days for the delivery dance. But hey, here’s the deal: we’ve got our part covered tight. But once it leaves our hands and enters the delivery wizard’s domain, well, it’s out of our magic realm. They’ve got their own tempo!
For Same-Day Delivery in the GTA for orders placed and paid before 3pm, parcels are delivered same-day by 10pm.
If your order is marked as lost or not delivered by Canada Post, we’ll send a replacement right away!
No worries, we’ve got your back! Just shoot us a quick video explaining what’s up, and we’ll swoop in to fix things up for you. Easy peasy!
Hey, your happiness matters! If our vapes aren’t doing the trick for you, just hit us up. Shoot over an email & let us know what’s bugging you, and if we can’t sort it out, we’ve got your back with a full refund.
STILL HAVE A QUESTIONS
Feel free to reach out to our dedicated team. We’re here to provide you with expert guidance and support.
